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ITIL v3 Intermediate Exams Now Available
10/8/2008 12:00:00 AM
The following ITIL v3 Intermediate exams have been released by APMG, the administrators of ITIL:
- Service Operation
- Service Transition
- Operational Support and Analysis
- Release, Control and Validation
- Service Offerings and Agreements
The ITIL v3 exam scheme has four levels: Foundation Level, Intermediate Level (Lifecycle Stream and Capability Stream), ITIL Expert and ITIL Master.
The newly launched ITIL v3 Intermediate level is the second stage in the ITIL v3 Qualification launch. The Intermediate level has two streams of specialization: a Lifecycle stream and a Capability stream. Individuals can choose either stream to earn credits toward their certification in IT Service Management. Both Intermediate streams assess an individual’s comprehension and application of the concepts of ITIL v3.
The Service Lifecycle stream is built around the five core OGC books: Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement. The Service Capability stream is built around four clusters: Operational Support and Analysis; Planning, Protecting and Optimization; Release, Control and Validation; Service Offerings and Agreements. Learn more about
ITIL Intermediate Qualifications.
New Horizons of Minnesota has the following ITIL v3 Intermediate courses available:
Service Capability
Operational Support & Analysis, Dec 8 - 12
Release, Control & Validation, Jan 5 - 9
Service Offerings and Agreements, Feb 2 - 6
Service Lifecycle
Service Operation, Feb 17 - 20
Service Transition, Mar 2 - 5
View all upcoming
ITIL v3 Intermediate courses.
More ITIL v3 Releases Coming Soon!
The exam release public schedule for 2009 as provided by APMG, the administrators of ITIL is as follows:
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Qualification
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Release to all candidates for "Live" Pilot
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Service Lifecycle
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Service Design
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Service Strategy
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January 2009
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Service Improvement
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January 2009
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Service Capability
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Planning, Protection and Optimization
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January 2009
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Managing Across the Lifecycle
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January 2009
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